The Student Satisfaction Survey is conducted regularly to assess satisfaction with the services of the Faculty of Agricultural Technology for students in the 2023/2024 Academic Year to improve the quality of education. The data used covers the Odd and Even Semesters (August 1, 2023 – July 31, 2024). The survey results and follow-up plans are summarized on this page.

Reliability

How well do lecturers, education staff, and administrators provide services in the learning process for the 2023/2024 Academic Year?

Follow-up: Strengthening the ability of lecturers, education staff, and administrators to deliver professional, efficient, and student-centered services.

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Responsiveness

How willing are lecturers, education staff, and administrators to assist students and provide services promptly in the 2023/2024 Academic Year?

Follow-up: Encouraging and facilitating lecturers, education staff, and administrators to be more committed to delivering fast and responsive services to students.

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Assurance

How capable are lecturers, education staff, and administrators in assuring students that the services provided comply with applicable regulations?

Follow-up: Utilizing student feedback for continuous improvement, followed by concrete actions and clear communication back to students.

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Empathy

How willing and attentive are lecturers, education staff, and administrators in providing care and support to students in the learning process for the 2023/2024 Academic Year?

Follow-up: Demonstrating a commitment to addressing student needs and creating a supportive environment that fosters both academic and personal development.

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Tangible

How do students assess the adequacy, accessibility, and quality of facilities and infrastructure at the Study Program, Department, and Faculty levels?

Follow-up: Enhancing the adequacy, accessibility, and quality of facilities and infrastructure to improve the comfort and effectiveness of the learning environment, ultimately enriching students’ academic and non-academic experiences.